About OPTEX Global Solutions Private Limited
Our Vision
At OPTEX Global Solutions Private Limited, our vision is to become the most trusted global partner for small, mid-sized, and transport-focused businesses seeking reliable professional outsourcing solutions. We aim to lead in taxi and minicab outsourcing services, call center outsourcing services, customer support, process outsourcing, HR outsourcing, and data entry outsourcing services by delivering exceptional service, building lasting partnerships, and empowering our clients to grow with confidence in a rapidly evolving business landscape.
Our Values
At OPTEX Global Solutions Private Limited, our core values shape everything we do. We believe in honesty, integrity, and accountability as the foundation for trust and long-term partnerships. Transparency and reliability guide our communication and commitments, ensuring clients can depend on us. Equally important are innovation and continuous improvement—we consistently seek smarter ways to strengthen our process outsourcing, data entry outsourcing services, call center outsourcing services, customer support, and overall professional outsourcing solutions. These values drive us to create meaningful, lasting impact for every business we support
Our Services
At OPTEX Global Solutions Private Limited, we offer smart, scalable professional outsourcing solutions tailored to the operational needs of modern businesses. Our services are designed to streamline operations, reduce overhead costs, and deliver exceptional customer and client experiences.
Taxi & Minicab Outsourcing Solutions
We provide experienced controllers and operators to manage taxi dispatch, minicab operations, airport transfers, school runs, and full-day tours. Our teams ensure smooth scheduling and compliance with TFL and UK Transport standards.
Call Center & Customer Support
Our multilingual, 24/7 call center outsourcing services cover both inbound and outbound interactions. From bookings and inquiries to complaint handling, retention, and follow-ups, we deliver professional, timely, and reliable customer support.
Operations Management
We handle essential processes including control room monitoring, live job tracking, dispatch coordination, flight monitoring, and back-office administration — giving you the confidence to focus on growth.
Data Entry Outsourcing Services
Our accurate and efficient data entry outsourcing services keep your records clean and reliable while reducing administrative overhead. Trained teams ensure high-volume data is processed quickly and precisely.
HR Outsourcing
From recruitment and onboarding to compliance and employee support, our HR outsourcing services simplify people management and ensure operational consistency.
Specialized Transport Support
We specialize in managing Special Education Needs (SEN) transport, coordinating vetted drivers, ensuring compliance, and maintaining strong communication with council representatives.
Whether you’re a startup or an established enterprise, OPTEX delivers the flexibility, reliability, and efficiency you need to scale with confidence.